Please don't use Serenata flowers

To all of my London based friends:

I recently used a flower company to send some flowers to a friend in the UK. It's been over a week since I placed the order. A week and four phone calls.
And no delivery.
And no answers.
And no solutions.

They keep saying "You can cancel or we'll re-send the delivery tomorrow. Sorry- we don't know why the order hasn't arrived."

I finally had to cancel today after getting one too many cheekily written 'failure' spam-mails.

So. Don't call them. Call someone else. Call 1-800-Bloom. Or the guy who lives next door. Or a dumpster. They'll probably do a better job.